Should Hospitals Switch to Voice Recognition Instead of Transcription?

Using a transcription service, physicians do not rely on training software to understand commonly used phrases or words. Additionally, physicians often exp…

Medical transcription is vital to the way many healthcare facilities document patient visits. From physician practices to large healthcare networks, many rely on the turnaround and accuracy provided through their medical transcription – whether outsourced or an in-house staff. Without adequate transcription service, a healthcare facility can experience large backlogs and delays in delivering quality patient care.

Lately, many large hospital networks are gaining interest in voice recognition capabilities to reduce the cost of their transcription. Voice recognition, as the name implies, allows healthcare providers to dictate their reports and instantly receive the finished product. Typically there is an upfront cost associated with implementing voice recognition software and an expectation that savings will develop over the course of time. However, the implementation of voice recognition isn’t without its drawbacks in comparison to medical transcription.

Using a transcription service, physicians do not rely on training software to understand commonly used phrases or words. Additionally, physicians often experience many errors in the finished report after dictating with the use of voice recognition software. Voice recognition, as the name implies, allows healthcare providers to dictate their reports and instantly receive the finished product. Typically there is an upfront cost associated with implementing voice recognition software and an expectation that savings will develop over the course of time. However, the implementation of voice recognition isn’t without its drawbacks in comparison to medical transcription. If healthcare facilities choose to have a medical transcriptionist edit the finished product, essentially they have not made too many steps forward towards becoming more efficient. If the physician becomes responsible for the edits, then much of their time is taken away from providing patient care. Also, medical transcription allows transcriptionists to flag a report that has a difficult dictator, while voice recognition software will just produce whatever words have been established in the database.

Although voice recognition software appears to be a feasible way to reduce transcription costs, medical transcription service has been proven as a reliable method. Receiving the peace of mind that a person is handling the transcription allows physicians to treat their patients effectively, without becoming medical transcriptionists themselves.