Five Important Things to Consider before Choosing Medical Typing Services in Australia

The training given to medical typists is unique and extensive so gauging their knowledge by learning about their training methods is necessary.

The demand for healthcare across Australia and the need for specialization in medical documentation have made medical typing an important function in the running of healthcare institutions like hospitals, individual practices, pathology labs and radiology diagnostic centers. The medical transcription industry has seen enormous growth because of the increase in population as well as the number of health care providers.

The process of medical typing is critical for patients as well as doctors because it can impact the decisions taken later regarding the care given to patients by physicians. It becomes important to choose a professional and efficient medical transcription service provider in order to maximize revenue while reducing financial losses and inadvertent errors in the health care process itself. Here are the five most important things to consider as an Australian physician before choosing a medical transcription company.


The best way to ensure the reliability and efficiency of medical transcriptionists is to seek experienced professionals who can deliver properly formatted, edited, and reviewed medical transcription document. The most important aspect that experience ensures is trustworthiness and accuracy which in turn guarantee that you have reliable data in risky situations that may arise in the future. These risks can range from litigation to the accuracy of the treatment provided to the patient.

Since medical transcription is a specialized field of work, it is very lucrative with stiff competition among transcriptionists, making it open to dishonest claims by some providers. This situation can easily be avoided if doctors seek certified and experienced staff with enough evidence to prove their past experience. It is important to note that in addition to possessing the skills of a Medical Typist a person needs good listening skills, knowledge of medical terminology as well as ensure that the transcripts comply with Australian healthcare policies as well as procedures and laws under patient confidentiality; the knowledge and skills required to ensure these compliances develop with experience.

Accuracy and Reimbursements

Good medical typing services inevitably enhance the revenue of the hospital, clinic or the physician by facilitating accurate and reliable claims. The accuracy of medical transcriptionists directly affects the revenue of the physician, clinic, or hospital because claims can be denied on a mere technicality due to errors in the transcription process. This can be avoided by ensuring that you hire experienced and accurate medical typists in order to maximize your revenue.

Turnaround Time

The turnaround time plays a vital role in the medical transcription industry since health and lives are at stake along with the financial and legal aspects of the health care provider. The best way to ensure a better turnaround time is to hire established, experienced transcriptionists who do not work alone but are part of a team. This ensures that they can handle larger volumes of work without sacrificing quality or the cost effectiveness of the process. This essentially means choosing a firm or a company which is staffed with experienced medical typists instead of hiring individuals. Moreover, with the presence of a medical transcription company to cater to your interest on a continuous basis the transcription services would get maximum attention and first priority.

Technical Compatibility

There are many changes occurring in the medical transcription software industry and choosing those who know its intricacies is crucial. The medical transcription provider should have a staff that is internet savvy as well as well-informed about the various types of latest software such as Medical Director, Genie, Blue Chip Billing System, Pracsoft and Promedicus used for transcription and especially the one used by the health care provider or doctor. Moreover, the transcriptionists should also be able to adapt to the system of dictation chosen by the health organization in order to avoid errors.

The Training Methods

The training given to medical typists is unique and extensive so gauging their knowledge by learning about their training methods is necessary. This is important as the medical typist should be aware of the legal and compliance issues which can affect health care providers financially as well as their reputation and future prospects in the health care industry.